Custom Design Terms + Conditions

INITIAL CONSULTATION

The first appointment is to discuss the design direction.  Please note we do not typically show diamonds or gemstones at the first appointment.  

DIAMOND/GEMSTONE SOURCING + VIEWING

If you would like to view diamonds or gemstones options,  there is a $100 fee to view 2-3 options.  If the project proceeds, the $100 sourcing fee will be credited towards your invoice. 

SUBSEQUENT DIAMOND/GEMSTONE SOURCING + VIEWING

If a second stone viewing is required (2-3 stones) an additional fee of $100 will apply.

ESTIMATES

Estimates are valid for 30 days.  Final price is subject to change if any changes or adjustments to the design are made. 

SKETCHES + REVISIONS

Initial top view sketches will be provided to confirm design direction.  Once deposit is received, 3D modelling of your jewellery will begin. One 3D model revision is included in the price of a custom project, however each additional revision may be subject to additional design fees. 

DEPOSIT

50% deposit is required to hold a diamond or gemstone and to begin 3D modelling and production of your jewellery.  By providing your deposit you agree to the terms and conditions outlined here. 

PAYMENTS

Payments can be made by credit card (Mastercard, Visa, Amex) or by e-transfer, bank deposit. Final payment is owing before order is shipped. 

LEAD TIMES

Production time 6-10 weeks on final design approval.

RETURNS

Returns or refunds are not accepted for custom jewellery projects or customizations of ATTIC collection pieces. 

OWNERSHIP

Attic Gold Ltd. retains ownership of all design concepts, including sketches, renderings, and 3D models.