Your journey begins with a relaxed, one-on-one consultation, either in person or virtually. This is where we learn about your design goals, aesthetic preferences, and review any personal inspiration you bring. You’ll explore a curated selection of design styles, gemstones, and materials. For in-person clients, there’s also the opportunity to experience select pieces and materials firsthand.

Within 1–2 weeks of your private consultation, you will receive a bespoke Design Package, thoughtfully curated to reflect your unique vision. This package includes 1–3 top-view sketches, accompanied by a detailed project estimate.

Please note that while every effort is made to ensure the accuracy of your initial quote, final pricing may vary as your design is refined. Estimates are valid for 30 days, allowing you time to review and consider any desired adjustments with ease.

Once we’ve established the creative direction, we begin sourcing the ideal natural gemstone or diamond that aligns with your concept. With our guidance, you’ll explore our curated inventory of Unique Diamonds, Classic Canadian Diamonds, and Natural Sapphires.

You may select up to three stones for a follow-up Gemstone Viewing Appointment. A non-refundable CAD $100 fee applies at this stage and will be credited toward your final invoice if you proceed. Additional sourcing or a second round of selections may incur another CAD $100 fee.

Upon receipt of your 50% deposit, we proceed to the 3D modelling phase - where your vision begins to take true form. Drawing from the details of your consultation, our designers craft a digital rendering of your piece, offering a lifelike preview of the final creation.

To ensure your complete satisfaction, one round of refinements is included to perfect every nuance of the design. Should further adjustments be desired, additional design fees may apply. This stage is your opportunity to fine-tune every detail, ensuring your bespoke piece is nothing short of exceptional.

Please note, that 3D renderings are not available for our Create Your Own ATTIC Ring designs unless the concept includes customizations.

Once your design is finalized, your bespoke piece enters the  production phase. Over the course of 6 to 10 week - depending on the intricacy of the design - our artisans bring your vision to life with exceptional craftsmanship and unwavering attention to detail.

Every element is carefully executed, ensuring your custom jewellery is not only beautiful, but enduringly meaningful.

When your custom piece is ready, we’ll contact you to arrange pick-up at our Toronto studio or insured delivery, depending on your preference. The remaining balance is due before release.

Each piece undergoes a rigorous final inspection to ensure it meets our highest standards. Whether received in person or by mail, we ensure a seamless and elegant handover.

Your custom jewellery is more than an adornment, it’s a future heirloom. To preserve its beauty, we recommend annual inspections and annual professional cleanings.

Over time, especially with everyday wear, gentle maintenance may be needed. Our team is always here to offer expert care and support, helping your piece continue to shine for years to come.

For full details on care, warranty, and our custom terms, please refer to the dedicated sections on our website.